Most of us have had a (bad) experience with Chatbots used by cable, phone, and other companies.Enter Thynk.ai and their revolutionary use of AI for customer service, ordering, troubleshooting, and more.Founder John Long discusses ...

Vance Morris goes by the "The Disney Guy" given his years with Disney and brining the customer service and systems he learned there to his three small businesses.He explains Disney has a system and process for everything, allowing them t...

Another in the continuing series of business discussions with John and Nick Anderson, CEO of OneAccord. We discuss:The challenges of making moneyRevenue generationMargin discipline so revenue makes it to the bottom...

Sounds great. Sounds hard to achieve. But Cary Prejean offers simple explanations to complex issues every business faces.Cary starts with the numbers and shares how he breaks down all aspects of lower middle market businesses to find tho...

Lisa Forrest, a regular guest of ours given how often the SBA changes their rules, joins John for a fun episode.We cover over 30 items on business acquisition loans (emphasis on SBA loans) with Lisa answering "Myth or Fact" for each one ...